Frequently Asked Questions

We do not believe in preying on the busy! Place a new order each week. *If you are interested in ordering for consecutive weeks, feel free to reach out to us at urbanjarsorillia@gmail.com as this is something we can facilitate.

No, there is no minimum order.

We pride ourselves on our waste-free business model and recycle the jars our meals are delivered in. Please ensure your previous week’s jars are ready for pick-up upon your next jar delivery. If you forego next week delivery, please drop-off the previous week’s jars to CrossFit Orillia - 2 Progress Drive, Orillia within 14 days after your last order date or reach out to Hailee.

We will always offer staple items on our menu, but our menu does change seasonally.

If you notice an issue with your order, please reach out to us at urbanjarsorillia@gmail.com right away. Please provide photos and as much detail as possible when reporting any issues.